Challenge Series Love Chain
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Challenge Series: Love Chain

Day in day out you’re focusing on efficiency, bottom line, etc. But it’s equally important your employees are motivated and inspired. If they feel they can make a difference they will go an extra mile. And in the hospitality business that is the competitive edge. With that in mind here’s this week’s challenge. Story: One…

Challenge Series Knowledge
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Challenge Series: Knowledge

Day in day out you’re focusing on efficiency, bottom line, etc. But it’s equally important your employees are motivated and inspired. If they feel they can make a difference they will go an extra mile. And in the hospitality business that is the competitive edge. With that in mind here’s this week’s challenge. Story: A…

Challenge Series Rocking Old Lady
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Challenge Series: Rocking Old Lady

Day in day out you’re focusing on efficiency, bottom line, etc. But it’s equally important your employees are motivated and inspired. If they feel they can make a difference they will go an extra mile. And in the hospitality business that is the competitive edge. With that in mind here’s this week’s challenge. Story: There…

Remove Distractions and Stay Focused
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Remove Distractions and Stay Focused

Whether you’re doing capital expenditures or you’re involved in a restaurant/hotel opening, distractions at work are a pain in the you-know-what. In today’s society where everything has a bell, ding, or image to notify you of something requiring your attention, find ways to pay attention is increasingly difficult. Removing distractions and trying to stay focused…

Challenge Series The Trouble Tree
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Challenge Series: The Trouble Tree

Day in day out you’re focusing on efficiency, bottom line, etc. But it’s equally important your employees are motivated and inspired. If they feel they can make a difference they will go an extra mile. And in the hospitality business that is the competitive edge. With that in mind here’s this week’s challenge. Story: The…

Starting Hospitality - Business Music Not That Easy
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Business Music Is Not That Easy

If I asked you to close your eyes and I played Dean Martin’s classic tune “That’s Amore”, what restaurant would you assume you’re eating at? Or if you heard an acoustic version of Adele’s “Rolling in the Deep”, what type of hotel would you be laying your head down in? Music has a clear way…

Hotelier Explained
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Explanation Series: Hotelier

The French regarded a hotel to be a building “seeing frequent visitors and providing care, rather than a place offering accommodation” (Wikipedia). Hotelier was derived from the term hotelier, which was the caretaker of a hostel. Hotelier refers to a manager or owner of a hotel. Originally hoteliers were innkeepers but as more affluent customers…

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