0

Juan Cabrera

Starting Hospitality - Business Music Not That Easy
Read more

Business Music Is Not That Easy

If I asked you to close your eyes and I played Dean Martin’s classic tune “That’s Amore”, what restaurant would you assume you’re eating at? Or if you heard an acoustic version of Adele’s “Rolling in the Deep”, what type of hotel would you be laying your head down in? Music has a clear way…

Hotelier Explained
Read more

Explanation Series: Hotelier

The French regarded a hotel to be a building “seeing frequent visitors and providing care, rather than a place offering accommodation” (Wikipedia). Hotelier was derived from the term hotelier, which was the caretaker of a hostel. Hotelier refers to a manager or owner of a hotel. Originally hoteliers were innkeepers but as more affluent customers…

Challenge Series Sugar Habit
Read more

Challenge Series: Sugar Habit

Day in day out you’re focusing on efficiency, bottom line, etc. But it’s equally important your employees are motivated and inspired. If they feel they can make a difference they will go an extra mile. And in the hospitality business that is the competitive edge. With that in mind here’s this week’s challenge. Story: There…

Reservations Tool
Read more

Restaurant Reservations Optimization Tool

Right People at the Right Price Cornell’s Gary Thompson just made this great reservations optimization tool. It determines two things: the right mix of tables you should have in you restaurant and which reservations you should accept. Depending on the size of your restaurant and some other factors, accepting every reservation could be damaging. While this…

Challenge Series King's Portrait
Read more

Challenge Series: King’s Portrait

Day in day out you’re focusing on efficiency, bottom line, etc. But it’s equally important your employees are motivated and inspired. If they feel they can make a difference they will go an extra mile. And in the hospitality business that is the competitive edge. With that in mind here’s this week’s challenge. Story: There…

Easy Ways Hotels Can Grab Emails
Read more

Easy Ways Hotels Can Grab Emails

Hotels are in the business of getting emails and building a direct to consumer model. This is the best way to drive direct traffic and increase revenue lost to OTAs. Asking for emails can be annoying for customers. Everything is asking for an email. No one wants emails flooding their inbox. Here are 4 different…

Explaining Turnover
Read more

Explanation Series: Turnover

Turnover carries with it many meanings. When it comes to employee turnover it refers to the overall amount changes are made to the current staff. This can be staff that leaves, dies, is discharged, or retires. A high turnover rate often shows how often people are being replaced in this position. The overall goal for…

Boost Your Hotel Instagram
Read more

Simple Ways to Boost Your Instagram

Getting the most out of your social media is pivotal to your hotel or restaurant’s success, especially with your Instagram. You want to build brand awareness. People need to know that you exist and that you’re the best option for what they want. You also need to get repeat visibility and engagement. These are the steps…

Showing 1–20 of 96 posts