Opinion Series

Remove Distractions and Stay Focused
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Remove Distractions and Stay Focused

Whether you’re doing capital expenditures or you’re involved in a restaurant/hotel opening, distractions at work are a pain in the you-know-what. In today’s society where everything has a bell, ding, or image to notify you of something requiring your attention, find ways to pay attention is increasingly difficult. Removing distractions and trying to stay focused…

Starting Hospitality - Business Music Not That Easy
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Business Music Is Not That Easy

If I asked you to close your eyes and I played Dean Martin’s classic tune “That’s Amore”, what restaurant would you assume you’re eating at? Or if you heard an acoustic version of Adele’s “Rolling in the Deep”, what type of hotel would you be laying your head down in? Music has a clear way…

Reservations Tool
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Restaurant Reservations Optimization Tool

Right People at the Right Price Cornell’s Gary Thompson just made this great reservations optimization tool. It determines two things: the right mix of tables you should have in you restaurant and which reservations you should accept. Depending on the size of your restaurant and some other factors, accepting every reservation could be damaging. While this…

Easy Ways Hotels Can Grab Emails
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Easy Ways Hotels Can Grab Emails

Hotels are in the business of getting emails and building a direct to consumer model. This is the best way to drive direct traffic and increase revenue lost to OTAs. Asking for emails can be annoying for customers. Everything is asking for an email. No one wants emails flooding their inbox. Here are 4 different…

Boost Your Hotel Instagram
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Simple Ways to Boost Your Instagram

Getting the most out of your social media is pivotal to your hotel or restaurant’s success, especially with your Instagram. You want to build brand awareness. People need to know that you exist and that you’re the best option for what they want. You also need to get repeat visibility and engagement. These are the steps…

GTD Systems Not Goals
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GTD: Systems Not Goals

Sometimes we get lost in the details and can’t tell the tree for the woods. Focusing on the system instead of the goal can help make the big picture a matter of when not how. This could remove a common barrier that plagues most people. James Clear gives a good piece where he points out…

Eek! My Chocolate Has White Film
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Eek! My Chocolate Has White Film

All foods go bad. For chocolate the white film is a definitive sign it is heading there. The white film, like most things with chocolate, has a beautiful term to describe it. In the culinary world it is referred to as “bloom” and happens when you improperly store the chocolate. Cook’s Illustrated says warmness and…

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