Day in day out you’re focusing on efficiency, bottom line, etc. But it’s equally important your employees are motivated and inspired. If they feel they can make a difference they will go an extra mile. And in the hospitality business that is the competitive edge. With that in mind here’s this week’s challenge.
Sometimes take our frustration on other people who don’t deserve it. This week’s challenge is to make a promise. Have your staff write down a promise they will keep for the week. The promise should be something to themselves or to their family.